Receiving money & donations
Bring money in: donations and your donation page, receiving checks, invoices, grants, and corporate matching.
14 articles
Can donors give monthly or anonymous donations?How recurring and anonymous donations work on HCB, and how to enable them.
How do donation receipts and refunds work?How donors get their tax receipt, and how to handle a refund.
How do I receive and deposit checks?Getting paper checks into your HCB balance, and how they must be made out.
Can I sell merch or products through HCB?Why HCB organizations can't sell merch or products, and how to bring money in instead.
How do I set up and share my donation page?Donation page options: messages, goals, tiers, anonymous giving, and your share link.
How does corporate donation matching work?Setting your organization up to receive employer matching gifts.
What are invoices, and how do I send one?When and how to send an invoice to collect money on HCB.
What is my account and routing number, and how do I use it?Receiving donations, grants, sponsor payments, and other transfers into your HCB balance with your account and routing number.
What is transparency mode, and should I turn it on?The trade-offs of making your organization's finances public, and how to toggle it.
Can my organization apply for grants?Whether fiscally sponsored projects can receive grants, and the documents funders may ask for.
How do donation goals and tiers work?Setting a fundraising goal with a progress bar, and offering preset monthly giving tiers.
What are announcements, and how do I post one?Sending updates to your followers, with live donation and spending blocks.
A donor disputed their donation (chargeback). What do I do?What happens when a donor charges back a donation, and how to resolve it.
Can I deposit or withdraw cash?Why HCB cards can't withdraw cash, and the best way to get cash into your organization.