Receiving money & donations
Bring money in: donations and your donation page, receiving checks, invoices, grants, and corporate matching.
14 articles
- Can donors give monthly or anonymous donations?How recurring and anonymous donations work on HCB, and how to enable them.
- How do donation receipts and refunds work?How donors get their tax receipt, and how to handle a refund.
- How do I receive and deposit checks?Getting paper checks into your HCB balance, and how they must be made out.
- Can I sell merch or products through HCB?Why HCB organizations can't sell merch or products, and how to bring money in instead.
- How do I set up and share my donation page?Donation page options: messages, goals, tiers, anonymous giving, and your share link.
- How does corporate donation matching work?Setting your organization up to receive employer matching gifts.
- What are invoices, and how do I send one?When and how to send an invoice to collect money on HCB.
- What is my account and routing number, and how do I use it?Receiving donations, grants, sponsor payments, and other transfers into your HCB balance with your account and routing number.
- What is transparency mode, and should I turn it on?The trade-offs of making your organization's finances public, and how to toggle it.
- Can my organization apply for grants?Whether fiscally sponsored projects can receive grants, and the documents funders may ask for.
- How do donation goals and tiers work?Setting a fundraising goal with a progress bar, and offering preset monthly giving tiers.
- What are announcements, and how do I post one?Sending updates to your followers, with live donation and spending blocks.
- A donor disputed their donation (chargeback). What do I do?What happens when a donor charges back a donation, and how to resolve it.
- Can I deposit or withdraw cash?Why HCB cards can't withdraw cash, and the best way to get cash into your organization.