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How do donation receipts and refunds work?

How donors get their tax receipt, and how to handle a refund.

šŸ’” Donors automatically get an emailed receipt with everything they need for taxes. Refunds aren't self-serve, so email [email protected] to request one.

Donation receipts

When a donation goes through, HCB automatically emails the donor a receipt. It includes the amount, the date, your organization's name, Hack Club's EIN (81-2908499), and the tax-deductibility language donors need. You can set the reply-to email for these receipts in Settings, then Donations.

Refunds

To request a refund for a donor, email [email protected] with the details. Under certain circumstances, the HCB team can issue refunds for donations.

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