š” To get paid back for something you bought for your organization, create a reimbursement report, add your expenses with receipts, and submit it for approval.
Before you start
First, set up how you want to be paid. In your payout settings, add a payout method: ACH, check, Wise, or wire. You'll need an HCB account to be reimbursed.
Create and submit a report
Open the Reimbursements page and start a new report.
Add each expense, attaching a receipt for it. For gas, switch the expense type to mileage and enter the miles driven.
Submit the report.
You can also start a report by emailing or texting your receipts in.
ā ļø A receipt is required for every expense. HCB can't reimburse a purchase whose receipt has been lost, so hold onto your receipts until you've been paid back.
What happens next
If you're a manager, your report goes straight to HCB for review. If you're a member, it goes to a manager on your team first, then to HCB. Once it's approved, you're paid out using your chosen payout method.
When you'll get paid
Once your report is approved by your organization's manager, HCB aims to process your reimbursement within 2 business days. Reimbursements move through the banking system, which is only open on business days, so on weekends and holidays HCB reviews and pays out on the next business day. During those times you'll see a "Banks are closed" notice in HCB.
Mileage
For driving, HCB reimburses at a set per-mile rate. Enter the number of miles and it calculates the amount for you.