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Manage your cards in HCB Mobile

Adding cards to your wallet, issuing new ones, and freezing a lost card from the app.

šŸ’” HCB Mobile lets you manage your cards on the go: add them to Apple or Google Wallet, order a new card, freeze one, or burn it if it's gone for good.

Add a card to your wallet

On a card's page, tap Add to Wallet (Apple Wallet on iPhone, Google Wallet on Android) to add it without typing the number.

Order a new card

From the Cards tab, choose your organization and order a card. Pick Virtual (ready instantly, for online use) or Plastic (mailed to you), then tap Issue my card. Plastic cards are mailed to a U.S. address and only work for in-person use within the United States, so if you're outside the U.S., use a virtual card.

Freeze or burn a card

  • Freeze temporarily disables a card, and Defrost turns it back on. Use this if you've misplaced a card but might find it.

  • Burn permanently cancels a card so it can never be used again.

For more on lost or stolen cards, see What do I do if my card is lost, stolen, or expires?

Reveal a virtual card's details

For a virtual card, tap Reveal Details to see its number, expiration date, and CVV for online purchases.

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